Module: Guardian AI
Purpose: To provide intelligent, dynamic help to users in the form of conversations or query responses.
To Access: Click the yellow robot on the bottom right corner of your screen.
Guardian AI is a software application or chatbot that uses artificial intelligence (AI) to simulate human-like conversations with GuardianERM users. It interacts with users through text chat to provide information in a conversational manner for any tasks including adding new risks or controls, running reports or questions like ‘what are strategic risks?’
Guardian AI is available online 24/7 to give you quick answers to your questions when you need them.
Guardian AI is powered by ChatGPT and integrated into GuardianERM to help and guide users and answer frequently asked questions using the latest AI technologies.
Guardian AI uses Natural Language Processing (NLP) to understand and process the language input from users. This allows Guardian AI to comprehend questions, statements, and commands in a way that mimics human understanding.
Based on the input received, Guardian AI generates appropriate responses using "Large Language Models", predefined rules and algorithms. These responses can be simple, like answering common questions, or more complex, like engaging in a detailed conversation.
Guardian AI provides links to relevant help pages for each question you ask it. These links will take you to a good place to start learning about a specific area of Guardian within the help docs.
Guardian AI and ChatGPT have inherent limitations. The responses generated by Guardian AI are automated and are not guaranteed to be accurate, complete, or up-to-date.
Answers to queries are sourced from billions of web pages and a variety of sources e.g., GuardianERM help menu, Wikipedia, books, news articles, research papers, scientific journals. Some answers may be subject to copyright laws.
Guardian AI is provided "as is" without any warranties, express or implied. We do not guarantee the accuracy, reliability, or availability of the chatbot or its responses. In no event shall InConsult Pty Ltd or its affiliates be liable for any indirect, incidental, special, or consequential damages arising from the use of Guardian AI.
All content, trademarks, and intellectual property related to Guardian AI are the property of InConsult Pty Ltd and/or its licensors. You may not reproduce, distribute, or create derivative works of Guardian AI or its content without prior written consent.
Guardian AI chat sessions are secure and encrypted to protect your information. No other user can see the chat.
Our software engineers monitor chats to ensure Guardian AI is used responsibly, strictly for lawful purposes, and in a way that respects both legal requirements and the rights of others. The data collected will also contribute to improving Guardian AI and improve model performance. However, we do not collect or store personal information from users interacting with Guardian AI.
You should not upload any personal, sensitive or confidential information to Guardian AI.
We reserve the right to terminate or suspend the use of Guardian AI at our sole discretion, without notice.
If you have any questions or concerns about Guardian AI, our friendly human support team can chat with you anytime. Contact us at support@inconsult.com.au